After upgrading a Control-M Control Module Client plugin I don't have any right click menus for that module in the CCM, nor do I see the expected form/template in the GUI Client. - INCLUDES VIDEO
Knowledge Article
After upgrading a Control-M Control Module Client plugin I don't have any right click menus for that module in the CCM, nor do I see the expected form/template in the GUI Client. - INCLUDES VIDEO
After upgrading a Control-M Control Module Client plugin I don't have any right click menus for that module in the CCM, nor do I see the expected form/template in the GUI Client.
Control-M/Enterprise Manager
Control-M/Enterprise Manager
Control-M/Enterprise Manager 8.0.00 and Control-M/Enterprise Manager 9.0.00
All Control-M Modules
After a normal upgrade (no errors unpacked locally) upgrade of the Client to Control Module, I have the following problems:
I can't access connection profiles or other menu items from the Configuration Manager, there is no right click menu on the CM.
I don't see the Control Module form (i.e. AFT, OEBS, etc.) in the GUI Client to create a new job.
If I look at an existing Control Module job, I don't see the expected form, just a list of variables that make up the job.
This is caused by the installed files being blocked by the Windows OS as the user did not have adequate privilege over the files in under the Enterprise Manger Home].
Therefore the files and forms can't be read by the applications.
The following solution required the following Control-M/Enterprise Manager Fix Pack installed on both Control-M/EM Server and Client: - Control-M/Enterprise Manager 8.0.00 Fix Pack 9 - Control-M/Enterprise Manager 9.0.00 Fix Pack 3
1. Ensure that Control-M/Enterprise Manager V8.0.00 FP900 and V9.0.00 FP300 or higher are installed on both Control-M/EM Server and Client.
2. Grant the user full permissions on files under EM Home (if they don't have it).
3. Unblock files using one of the following method: i. Powershell - Run the following command in PowerShell gci [EM Home] -r | unblock-file
This command does a recursive listing of the Enterprise Manger installation and passes each file/folder to the unblock-file cmdlet, which will try to unblock it (unblock-file also has a -verbose option). This unblocked any files and resolved the problems.
ii Streams.exe This a utility provided by Microsoft that accomplishes the same as PowerShell) Download from https://technet.microsoft.com/en-us/sysinternals/bb897440.aspx
- From an administrative command prompt cd to the directory where Streams is unpacked - Run streams and pass the EM installation location, for example: streams -s -d C:\Program Files\BMC Software\Control-M EM 9.0.00\Default