How to modify the fields on View My Assets on Self Service 3.0? |
To change the field on the View My Assets on the Self Service 3.0 Please follow below steps: 1- Go to Setup 2- Type on the quick find Objects 3- Click on Objects 4- Look for "Base Element" object click on it 5- Scroll down till Field Sets 6- Look for "Remedyforce Mobile (Self Service) - BaseElement Details" 7- Click on Edit 8- Add and Remove the necessary fields Note: If the field empty on the CI or Asset the field will not show on the View my Assets. |