How to enable Java Plugin logging in DEBUG mode in AR System v8.x |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Legacy ID:KA432711 Please follow below steps to enable arjavaplugin.log in DEBUG mode :1- Go to the install dir\ARSystem\pluginsvr 2- Open the file log4j_pluginsvr.xml in edit mode. 3- Change all the entries containing: <level value="warn" /> to <level value="debug" /> 4- Restart the Java Plugin process to bring this into effect. To do this please check the following article: Remedy - Server - How to restart the Java Plugin Server (Unix/Linux/Windows) |