How do you store an attachment from a REST attachment url into a AR System form/record? |
Requirements: 1. Receiving form on which the filter is built contains an Attachment pool and field. Set Fields Filter settings: 1. Method: GET Content-Type: application/json 3. Base URL/Path Parameters are set to point to the record/ticket url 4. Authentication section is set as needed. Refer to this doc link for more info: Calling third-party REST APIs in a Remedy application - Documentation for Remedy Action Request System 20.02 - BMC Documentation (see Task 4) 5. Static Body and Request Mapping are empty. Response Mapping: Json Keys all mapped to the Attachment field on the form. (not the Attachment pool) values|Attachment1__c|name <specifies the filename of the attachment> values|Attachment1__c|sizeBytes <note: this is optional but recommended if available values|Attachment1__c|href <specifies the attachment URL> 7. Multipart Info is empty. |