Scan of a Windows Server fails, Troubleshooting Windows scan failures , The Discovery Access page shows the WMI scan or wmic test failing with an error starting with "0x800" |
Possible Root Causes, by error code:
Wmic may also report an empty output. For more details, about this symptom, see Discovery: How to test the WMI connection with wmic?
0x80070422 The error may also include "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."
0x800706b5 The error may also include "The interface is unknown" Solution: Re-register WMI components and add NT AUTHORITY\SERVICE to the Administrators Group. Cause 2: Some WMI components are corrupted
0x80041004 Wmic may also report "Failed to access Win32_NetworkAdapter : Failed to retrieve batch of results : 0x80041004 : Provider Failure". For more details, see the article below: 0x80070005 Cause 1: Incorrect domain and/or user and/or password. Cause 2: UAC is enabled. It has to be disabled in certain cases (see "UAC" in this page). See this article. Cause 3: The credential does not have the required permissions as documented here. See the section "Granting permissions".
0x800706be (Found in the proxy debug logs) The error may also include "The remote procedure call failed"
The error may also include "The remote procedure call failed and did not execute" Cause: See this page
0x80041003 The error may also include "Access denied"
0x80070721
For a detailed step by step guide on how to troubleshoot Windows WMI discovery failures please see following video
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