This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to
Article Number 000385088 for more information about troubleshooting BMC products in containers.
To manually configure the driver, please follow below steps:
- Have installed or have access to the following files is required:
Normally found in the <midtier_install>\WEB-INF\lib
arodbc91_build009.dll
arapi91_build009.dll
arrpc91_build009.dll
arutl91_build009.dll
icudt32.dll
icuinbmc32.dll
icuucbmc32.dll
msvcp71.dll
msvcr71.dll
These files can be copied to a directory on the desired desktop. Ex: c:\910dbc
- Open regedit.
- Navigate to:
HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\ODBC\\ODBC.INI
1. Create New Key called 'AR System ODBC Data Source'
2. Within the AR System ODBC Data Source, create the following strings:
ARDiaryDescend with a value of 0
ARUseLabel with a value of 0
ARUseUnderscores with a value of 1
UID with no value
PWD with value of "KgEhzU6iGl0mftAloogLapQEXczUT4UNhz+ulyC/BCjUk4sQC//p3UUyQanmyhqG5VkTUaQz7Firp9Q49AntE4wtY/k1eB0Q2Gjw8Og+s8tbVdlGDLsgsw=="
ARAuthentication with no value
ARServer with no value
ARServerPort with no value
ARReportLocale with no value
ARPrivateRpcSocket with no value
ARReportLocale with no value
ARVuiType with no value
ARNameReplace with a value of 0
Driver with a value of <path\to\dllfiles>arodbc91_build009.dll
3. Click on the key, HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\ODBC\\ODBC.INI\ODBC Data Sources, then add a new string called 'AR System ODBC Data Source' with a value of 'AR System ODBC Driver'
- Navigate to:
HKEY_LOCAL_MACHINE\\SOFTWARE\\Wow6432Node\\ODBC\\ODBCINST.INI
1. Create a new key called 'AR System ODBC Driver'
2. Within the AR System ODBC Driver key, create the following strings.
APILEVEL with a value of 0
ConnectFunctions with a value of YYN
DestPath with a value of <path\to\dllfiles>
Driver with a value of <path\to\dllfiles>\arodbc91_build009.dll
DriverODBCVer with a value of 03.51
Setup with a value of <path\to\dllfiles>\arodbc91_build009.dll
SQLLevel with a value of 1
Create a DWORD (32bit ) Value called UsageCount with a decimal value of 207615648
- Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ODBC\ODBCINST.INI\ODBC Drivers
Note: this is a different registry level than the item above.
1. Create new String called 'AR System ODBC Driver" with a value of Installed
- You may need to reboot your system
- Open the 32bit ODBC Administrator Panel.
Verify that the AR System ODBC Data Source is listed on the System DSN and you can configure it.
Please note that you should explicitly run the 32-bit version from c:\Windows\SysWOW64\odbcad32.exe.
If you use Start, Run, odbcad32.exe you may not get the correct version and you will not be able to configure the driver.