Unable to find BMC TM ART 4.2.00 in EPD site. ANSWER: It is under Additional Products

Manage Support IDs

Use checkboxes to 'Remove support IDs/Users' or 'Allow to create Cases'
Support IDs for BMC Customer Support Site Guest User
Profiles Which Include    Back to All Support IDs
 

Knowledge Article

Unable to find BMC TM ART 4.2.00 in EPD site. ANSWER: It is under Additional Products
Look under Additional Products to find TM ART on the BMC EPD site.
BMC Transaction Management Application Response Time - Infrastructure Edition
BMC Transaction Management Application Response Time Central
TM ART
BMC Transaction Management Application Response Time - Infrastructure Edition
BMC Transaction Management Application Response Time Central
TM ART
Where is TM ART on the BMC EPD site?
It is under Additional Products.  Search for Transaction Management.

User-added image

Note that TM ART 4.2 support ends 31-Mar-2019
 
BMC Transaction Management Application Response Time - Infrastructure Edition
BMC Transaction Management Application Response Time Central
TM ART
Attachment(s):