Where can I find my license number? |
BMC Client Management serial numbers are similar to this: BCMxxxxxxx for 12.x and following licenses (or FPACxxxxxxx for 11.x licenses). If an account had already been set up on https://license.bmc.com the s/n should already be available, else: 1- Check the PO # from BMC: This information should have been added to the bill that was received from BMC. 2- Check in Help > About: Go to the menu Help > About of the console: This field might be empty if the license is a temporary license at the time this is checked. In this case refer to the other steps of this document.. 3- Check the latest license BMC sent: Edit the xml file (sometimes a txt) and search for this line: <SERIALNUMBER>BCMxxxxxxx</SERIALNUMBER>. This field might be empty if the license is a temporary license at the time this is checked. In this case refer to the other steps of this document.. 4- Contact support Contact support to ask for the license number: customer_care@bmc.com |