Catalog update job failing similar to this: ---- Job Log ---- Participant Type Date Message Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 JobRun Log Settings: JobRun Limit = 1000000 Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Started running the job 'BL8_9-WindowsPatchCatalog_CUJ-2016-11-14 12-13-20-692-0500' with priority 'NORMAL' on application server 'daytona'(2,004,200) Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Setting Depot object processor batch size to 1000 Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Executing work item Windows Catalog Patch Metadata Update Work Item on application server: daytona Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Catalog mode is set to Online mode Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Using patch signature file at location http://xml.shavlik.com/data/oem/BMC-Bladelogic/data/8.0/hf7b.xml Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Using package information file at location http://xml.shavlik.com/data/oem/BMC-Bladelogic/data/8.0/pd5.xml Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Using Oem file at location http://xml.shavlik.com/data/OemCatalog.zip Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Initializing Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Performing pre-checks. Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Pre-checks complete. Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Catalog update progress is 0% completed. Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Catalog update progress is 0% completed. Downloading metadata : 1/4 completed. Run at 11/14/2016 12:13:45 Info 11/14/16 12:13 Downloading Content metadata from Shavlik Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Catalog update progress is 1% completed. Downloading metadata : 2/4 completed. Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Catalog update progress is 1% completed. Downloading metadata : 3/4 completed. Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Catalog update progress is 2% completed. Downloading metadata : 4/4 completed. Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Building metadata Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Updating metadata for filters: Product name - Microsoft Project, Language - English; Product name - Microsoft Windows Server 2008, Language - English; Product name - Microsoft Silverlight, Language - English; Product name - SQL Server 2008, Language - English; Product name - Microsoft Office 2007, Language - English; Product name - Microsoft Windows 7, Language - English; Product name - Microsoft Office 2013, Language - English; Product name - Microsoft Office 2016, Language - English; Product name - Services for Unix, Language - English; Product name - MDAC Components, Language - English; Product name - SharePoint, Language - English; Product name - Visual Basic for Applications, Language - English; Product name - .Net Framework, Language - English; Product name - CAPICOM, Language - English; Product name - Visual Studio, Language - English; Product name - Visio, Language - English; Product name - Windows Journal Viewer, Language - English; Product name - IIS, Language - English; Product name - Microsoft Office 2010, Language - English; Product name - Internet Explorer, Language - English; Product name - SQL Server 2014, Language - English; Product name - SQL Server 2012, Language - English; Product name - Microsoft Windows Server 2012, Language - English; Product name - SQL Server 2005, Language - English; Product name - MSXML, Language - English; Product name - Microsoft Office Web Apps, Language - English; Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Reading the bulletin metadata... Run at 11/14/2016 12:13:45 Info 11/14/16 12:14 Added new Service pack to the database: Run at 11/14/2016 12:13:45 Error 11/14/16 12:14 Error: null Run at 11/14/2016 12:13:45 Error 11/14/16 14:26 Job 'BL8_9-WindowsPatchCatalog_CUJ-2016-11-14 12-13-20-692-0500' is being aborted due to user request. User = 'BLAdmin', Role = 'BLAdmins'. Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches newly added: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches updated: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches obsoleted: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches failed to be process: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches downloaded: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches failed to be downloaded: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Patches with invalid/deprecated urls: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Referrers newly added: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Referrers updated: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Referrers obsoleted: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Referrers failed to be process: 0 Run at 11/14/2016 12:13:45 Info 11/14/16 14:26 Catalog update progress is completed. Run at 11/14/2016 12:13:45 Error 11/14/16 14:26 The job 'BL8_9-WindowsPatchCatalog_CUJ-2016-11-14 12-13-20-692-0500' has failed --- Appserver log --- [15 Nov 2016 12:28:33,761] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Processing bulletin id: MS16-136 , title: Security Update for SQL Server (3199641) [15 Nov 2016 12:28:33,761] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Bulletin received: Security Update for SQL Server (3199641) [15 Nov 2016 12:28:33,762] [WorkItem-Thread-3] [FINEST] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] SQL: SELECT hotfix_service_pack_id, name, description FROM hotfix_service_pack WHERE hotfix_service_pack_id != 1999999 Time to execute(ms): 0 [15 Nov 2016 12:28:33,762] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Transactional operation started : com.bladelogic.om.infra.model.asset.application.HotfixServicePackImpl [15 Nov 2016 12:28:33,763] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Starting transaction [15 Nov 2016 12:28:33,773] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Flushing 1 inserts for query STREAMABLE_INSERT_HOTFIX_SERVICE_PACK [15 Nov 2016 12:28:33,773] [WorkItem-Thread-3] [FINE] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Executing batch SQL: INSERT INTO hotfix_service_pack (hotfix_service_pack_id, name, description) VALUES (?, ?, ?) [15 Nov 2016 12:28:33,777] [WorkItem-Thread-3] [FINE] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Batch query completed in 4 millis. [15 Nov 2016 12:28:33,777] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Comitting transaction [15 Nov 2016 12:28:33,779] [WorkItem-Thread-3] [DEBUG] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] Transactional operation finished : com.bladelogic.om.infra.model.asset.application.HotfixServicePackImpl [15 Nov 2016 12:28:33,779] [WorkItem-Thread-3] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] --JobRun-2125849,2-3126123-- Added new Service pack to the database: [15 Nov 2016 12:28:33,779] [WorkItem-Thread-3] [ERROR] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] [] java.lang.NullPointerException |
Defect QM002168354 fixed in BSA 8.9.01 Upgrade to BSA 8.9.01 to obtain the fix for this issue. |