This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to
Article Number 000385088 for more information about troubleshooting BMC products in containers.
The default value from 2000 to 0 (unlimited for versions < 9.1) can be changed in the Midtier config.properties file.
The midtier config.properties file is located in the midtier installation directory under \WEB-INF\classes.
For example: C:\Program Files\BMC Software\ARSystem\midtier\WEB-INF\classes
The following parameters are added to the config.properties file to limit the number of entries in the report.
1. arsystem.nativereport.onscreen_max_entries
Determines the maximum number of records that can be rendered on the screen in an AR System report. The default value is 2000; only the first 2,000 records are exported.
Note: If the parameter is not set in the config.properties file, reports use the default value. If the value is set to 0 (zero) and your midtier version is lower than 9.1, all the records are exported.
Note: Please note with Midtier 9.1 or greater that setting 0 will default to 2000 as exporting unlimited records lead to higher memory footprint, there by causing performance issues. Thus, if you wish to export higher number of records, set to a higher value (but not 0).
Note: This parameter has to be used with caution, as it can lead to performance issues
2. arsystem.FileExport_max_entries
Determines the maximum number of records that can be exported (as CSV, ARX, and so forth) in an AR System report. The default value is 2000; only the first 2,000 records are exported.
Note: If the parameter is not set in the config.properties file, reports use the default value. If the value is set to 0 (zero), all the records are exported.
3. arsystem.webreport.onscreen_max_entries
Determines the maximum number of records that can be rendered on the screen and the maximum number records that can be exported in a web report. The default value is 2000; only the first 2,000 records are exported.
Note: If the parameter is not set in the config.properties file, the reports use the default value. If the value is set to 0 (zero), all the records are exported.